Saturday, August 8, 2009

Can't send email through MS Outlook?

When I setup Outlook to access my yahoo emails through POP, I set the SSL as instructed - incoming to 995 and outgoing to 465, authenticated, etc. etc. All worked fine. Now it has stopped working and I get this error message





Task 'Pete - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).'


Yahoo DOES support SSL secured connections, so why the problem? Is it a cunning plan to get us to log in to yahoo in order to send emails?


Does anyone know how to contact Yahoo directly for help? This forum is the closest thing that I can find to customer support!
Can't send email through MS Outlook?
Set up Outlook as follows:-





If you want to POP your Yahoo! Mail into Outlook 2002 or 2003, here's how:





From the Tools menu, select "Email Accounts."


Select the radio button next to "Add a new email account" and click the "Next" button.


Select the radio button next to "POP3" and click the "Next" button. Enter the following information:


User Information


Your Name: Enter your name as you'd like it to appear in the "From" field of your outgoing messages.


Email Address: Enter your full Yahoo! Mail address (for example, "user@yahoo.co.uk"). Server Information


Incoming mail server (POP3): pop.mail.yahoo.co.uk Outgoing mail server (SMTP): smtp.mail.yahoo.co.uk





Login Information


User Name: Enter your Yahoo! ID (your email address without the


"@ yahoo.com") .


Password: Enter your Yahoo! password.


Do not check the box next to "Log on using Secure Password Authentication


(SPA)."


Click the "More Settings" box and select the "Outgoing Server" tab.


Check the box next to "My outgoing server (SMTP) requires authentication."


If you'd like to keep a copy of your email messages on the Yahoo! Mail server,


click the "Advanced" tab. Check the box next to "Leave a copy of messages on


the server." If you want to delete your messages from the Yahoo! Mail server


after viewing them in Outlook, don't check the box.


Click the "OK" button.


Click the "Next" button on the Email Account Wizard, then click "Finished."





Important: The Yahoo! Mail SMTP server requires"authentication. To turn this setting on, follow these steps:


Click "Tools," then select "Email Accounts."


Select "View or change existing email accounts" and click "Next."


Select your Yahoo! Mail account and click the "Change" button on the right.


Click the "More Settings" button in the lower-right corner of the Email


Accounts window.


In the Internet Email Settings window, click the "Outgoing Server" tab. Ensure


that the box is checked next to "My outgoing server (SMTP) requires


authentication."


Click the "Advanced" tab and ensure that you have not selected "This server


requires a secure connection (SSL)" under the incoming (POPS) or outgoing


(SMTP) port settings.





If you're unable to send email, try using port 587 when sending via Yahoo!'s SMTP server.


Here's how you can make this change:


From the "Tools" menu, select "E-mail Accounts."


Select "View or Change existing email accounts" and click "Next."


Select your Yahoo! POP account and click the "Change" button.


Next, click "More Settings."


Click the "Advanced" tab.


Next to "Outgoing server (SMTP)," change port 25 to 587.


Click "OK," then click "Next" and "Finish."





Log onto Yahoo mail (from web browser)


click on Options and select Mail Options


Select POP %26amp; Forwarding


Click on Set up or Edit POP %26amp; Forwarding


Select Web %26amp; POP Access (+ any options you want)


Click on [SAVE]
Reply:Then use Yahoo Mail or Google Mail.

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